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All prices are in New Zealand dollars and are exclusive of shipping and handling costs.  All prices are subject to change without notice.

Method of Payment

Our preferred method of payment for New Zealand customers is bank deposit / internet banking.  Our account details will be provided at checkout.  Please ensure you reference your payment with your order number.

Once payment has been processed and clears in our account your order will be dispatched within three business days.

We also accept payments via PayPal and 'Cash on pickup' if you live near our showroom on Auckland's North Shore.


Dispatch of Orders

Our aim is to dispatch orders within three days of cleared payment.  We will advise you of any delay.  An email confirmation will be sent when goods are dispatched.


Orders within New Zealand are shipped by PBT couriers at a flat rate of $6.50. 

Free shipping is offered to New Zealand customers for orders of NZ$150+

Overseas customers please contact us for a shipping quote via the contact us page on our website.


If you are not satisfied with your purchase a full refund will be provided less the shipping cost, provided the following conditions are met:

  1. Contact MUST be made with us first by email for approval prior to returning. Contact must be made within seven days of invoice date.
  2. Items must be in original condition (unused and unwashed).  Any packaging must be unopened and instructions complete.

Thank you for shopping at My Natural Baby Ltd


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